The Spray Source FAQ's
Shipping
Yes. We offer international shipping. For more information on our shipping policy, click HERE.
It depends on where you are. Orders are processed in 1-2 days as long as all products are in-stock. All orders with mixed paint, expect 3-4 days for processing before shipping. For estimated shipping times, Please click Here for residential locations or Here for Commercial locations, otherwise it will tell you the estimated transit time at checkout.
We use Fedex for ALL hazmat shipping and USPS for non-hazardous (like magazines, shirts etc)
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. This will also tell you the estimated delivery time. Please keep in mind our processing time.
If you haven't received your order within 10 days of receiving your shipping confirmation email, please contact us at sales@thespraysource.com with your name and order number, and we will look into it for you.
Sign in and track your order at thespraysource.com
Product
If a product is activated it is absolutely cannot go back into a gallon of unactivated paint otherwise it will activate the entire product and it will harden and go bad.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Please read our Return Policy Here to confirm your products apply. If they do, please click our Chat in the bottom right of your screen, then click returns and follow the prompts.
The TDS Sheets are available on the TDS Tab on the product page, or to see them all click HERE.
Company
Bluemont, VA USA
The large majority of our products, we keep plenty in stock at all times. Some acceptions is: Linear Blocking Tools, Luma III products, Carpro Detailing products, and a few other items. That being said, in most cases these items still ship quickly, and will come in a separate shipment directly shipped to you.
The Spray Source is under new management. The Spray Source is owned by Thomas Nelson.
We ship non hazardous materials but paint related or hazardous we do not. Customer can check out on the website, if it allows them to check out we ship it and if it does not allow them to check out we do not ship it. The shipping fee depends on what they purchases as well as the address. We do not do shipping quotes, it's only the website does.
Alpha Pigments FAQs
Drop-In Pigments
Absolutely! Mixing pearls, pearl enhancers, or drop in pigments together can create awesome custom colors!
We HIGHLY reccomend testing small scale prior to using on a large project though as some colors do not work well together.
*Mixing 2 colorshifting pigments from oposite ends of the color spectrums can cancel each other out and create a "muddy" effect*
Yes! All of our pearl pigments are cosmetic grade. Our microflakes and liquid pigments ARE NOT COSMETIC GRADE.
This depends on your project and use case. Please check our "Mixing & Uses" tab on the product page of which ever pigment you are using.
Removable Automotive Paint Coatings, Automotive Traditianal Paint Coatings, Masterbatch pigmentation, Cosmetics, Plastic and rubber manufacturing, leather manufacturing, Screen Printing and Offset Printing, Architectural Coatings and much, much more.
Our RAL Drop-In Pigments come in 187 colors, ranging from vibrant Green Beige, Colza Yellow, to the classy Jet Black, and Platinum Grey.
Please browse through our RAL Drop-In Products to check all available colors.
Though our pigments looks good in any type of finishes, they are best in either Gloss, Matte, Satin, or Frosted finish
4 coats
Spray Cans
Plastic is fine as long as it's properly prepped and then sealed with the recommended epoxy primer.
2 Epoxy Primer Spray Cans, 2 Basecoat Spray Cans, and 2 Clearcoat Spray Cans for all wheels under 19".
For 19"+ wheels: Add 1 more spray can each.
Pearl Enhancers
This is a translucent pigment that comes in various colors fomulated to offer some of the deepest most custom colors possible. Pearl enhancers are designed to be mixed with our Alpha Pearls to create deep, vibrant, custom colors!
Our Pearl Enchancers come in 4 colors
-Yellow Pearl Enhancer
-Red Pearl Enhancer
-Green Pearl Enhancer
-Blue Pearl Enhancer
Microflakes
Micro Flake (MF) is a fine Hex cut flake at 0.2mm. MF can be sprayed out of a High Volume Low Pressure (HVLP) spray gun, conventional spray gun with a 1.3 nozzle setup or larger, and an Airbrush with a .35mm nozzle or larger.
MicroFlakes are a perfect way to accent a base color, pearl or colorshift finish.
Micro flakes / Metal flakes tend to cause texture. Topcoating and sometimes wetsanding & buffing is required.
We also always recommend microflakes to be glossed to get the full effect!
Custom Colors
A Colorshift, or Optically Variable, pearl changes color and hue based on viewing angle of the surface or medium it is in. They create vivid metallic effects just like a "chameleon" or "chrome illusion" paint job.
Use this text to answer questions in as much detail as possible for your customers.
Luma III FAQs
LumaIII, Inc. will only ship to countries outside the USA as long as DHL provides us tracking updates through the destination country.
International shipping times are currently taking 7 to 15 business days.
International shipments using USPS (United States Postal Service) will only receive a single battery due to international shipping guide lines.
LumaIII, Inc. is NOT responsible for import taxes, duties, tariffs, or any other import taxes that may be later applied.
LumaIII,Inc. will NOT declare your product on the customs form as a gift, nor will we mark down the value of the product.
These items currently are being shipped directly from Luma III. We will do our very best to insure your order goes out according to the times frames listed below.
– All orders will be processed in 2-4 business days.
– All orders that are shipped to a PayPal confirmed address will be processed in 1-2 business days.
– All UPS Next Day Air/2nd Day Air shipments must be shipped to a Paypal confirmed address otherwise processing time is still 2-4 business days.
Shipping/processing times are not guaranteed. Holiday’s/Sales Events may cause some delays.
These Luma III products currently are being shipped directly from Luma III.
We sure do! Check out Luma III's Aurora:
https://thespraysource.com/products/lumaiii-aurora-led-spray-gun-attachment
You can check out the list of compatible guns here:
https://thespraysource.com/blogs/news/compatible-spray-guns-for-luma-iii-aurora-led-spray-gun-light-attachment
About Us
We sell complete paint kits for any size vehicle here (https://thespraysource.com/collections/all-car-kits). Just choose the color and answer 4 questions and we add all the products needed to complete the project!
No, not at this time but we do offer DIY sample kits with a small amount of paint and speedshapes.
Any question?
If we still haven't answered your question, you can contact us HERE and we will get back to you as soon as possible.
